Spa Operations & Wellness Management Certification

About this certification

Run a hotel spa: treatment menu design, therapist management, retail strategy, wellness programming and guest-centred sanctuary experiences.

Designed in collaboration with leading hospitality and cruise operators, the Spa Operations & Wellness Management Certification program combines academic rigour with hands-on industry exposure. Participants graduate with the practical competencies, professional network and recognised credential needed to advance in spa & wellness.

What you'll learn

• Treatment menu design
• Therapist scheduling
• Retail & retail-mix strategy
• Wellness programming
• Hygiene & safety
• Guest journey
• Spa technology
• Revenue & yield

Who it's for

Working hospitality professionals, recent graduates and career-changers seeking a recognised credential in spa & wellness. Some prior hospitality exposure is recommended.