All programsFront Office & Guest Services

Revenue Management & Reservations Strategy

8 weeksAdvanced LevelCrash from $200

About this certification

The science of pricing, distribution and forecasting — yield management, OTA partnerships, channel strategy and revenue optimisation for hotels.

Designed in collaboration with leading hospitality and cruise operators, the Revenue Management & Reservations Strategy program combines academic rigour with hands-on industry exposure. Participants graduate with the practical competencies, professional network and recognised credential needed to advance in front office & guest services.

What you'll learn

  • Demand forecasting
  • Dynamic pricing
  • Channel & OTA strategy
  • Distribution analytics
  • RevPAR & ADR optimisation
  • Group & corporate rates
  • Forecasting models
  • Competitive set analysis

Who it's for

Working hospitality professionals, recent graduates and career-changers seeking a recognised credential in front office & guest services. Some prior hospitality exposure is recommended.