All programsFront Office & Guest Services
Revenue Management & Reservations Strategy
8 weeksAdvanced LevelCrash from $200
About this certification
The science of pricing, distribution and forecasting — yield management, OTA partnerships, channel strategy and revenue optimisation for hotels.
Designed in collaboration with leading hospitality and cruise operators, the Revenue Management & Reservations Strategy program combines academic rigour with hands-on industry exposure. Participants graduate with the practical competencies, professional network and recognised credential needed to advance in front office & guest services.
What you'll learn
- Demand forecasting
- Dynamic pricing
- Channel & OTA strategy
- Distribution analytics
- RevPAR & ADR optimisation
- Group & corporate rates
- Forecasting models
- Competitive set analysis
Who it's for
Working hospitality professionals, recent graduates and career-changers seeking a recognised credential in front office & guest services. Some prior hospitality exposure is recommended.