All programsHotel Leadership & Management

Hotel General Manager Leadership Certification

12 weeksExecutive LevelCrash from $275

About this certification

The complete general manager toolkit — P&L mastery, owner relations, brand compliance, talent strategy and leading a property to category-leading performance.

Designed in collaboration with leading hospitality and cruise operators, the Hotel General Manager Leadership Certification program combines academic rigour with hands-on industry exposure. Participants graduate with the practical competencies, professional network and recognised credential needed to advance in hotel leadership & management.

What you'll learn

  • P&L mastery
  • Owner & asset manager relations
  • Brand compliance
  • Talent strategy
  • Sales & revenue oversight
  • Capital planning
  • Crisis leadership
  • Sustainability strategy
  • Community & PR
  • Digital reputation
  • Cultural transformation
  • Executive presence

Who it's for

Working hospitality professionals, recent graduates and career-changers seeking a recognised credential in hotel leadership & management. Recommended for managers with 5+ years of industry experience.